1. Booking

A booking is confirmed when payment or the stated reservation requirement is completed and a confirmation is issued.

2. What is included

The product page should identify location, duration, language, included tastings or materials, minimum age, accessibility and any participant requirements.

3. Arrival

Participants should arrive at the stated time. Late arrival may reduce the experience and cannot always be extended.

4. Changes by the customer

Rescheduling and cancellation windows must be stated on the experience page. Short-notice cancellations and no-shows may be non-refundable where lawful.

5. Changes by Nordico

Nordico may reschedule or cancel for safety, staffing, weather, low participation or events beyond reasonable control. The customer will be offered the applicable reschedule, credit or refund.

6. Allergies, health and safety

Tell us about relevant allergies or accessibility needs in advance. Coffee tastings involve caffeine and food environments. Participation is voluntary and instructions must be followed.

7. Images

Commercial use of identifiable participant images requires an appropriate permission process. General event photography and opt-out procedures must be explained when applicable.

8. Contact

info@coffeenordico.com
+506 6412-1127